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From time to time, we would like to contact you with details of other products or services relating to Pensions, Wealth Management, Savings & Investments and more. If you consent to us contacting you for this purpose please tick to say how you would like us to contact you.

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If you are unhappy with our service 
If you are unhappy with the service provided by our advisers and wish to complain, please let us know. You can contact us in writing (post or email) or by telephone. 

Our contact details are: 
Complaints Manager Tenet Group Ltd Lister Hill Horsforth Leeds LS18 5AZ 
Email: complaints@tenet.co.uk 
Tel: 0113 2390011 

You can find more information by visiting the Tenet website: https://www.tenet.co.uk/making-a-complaint. If you remain unhappy with the decision you may have a right to refer your complaint to the Financial Ombudsman Service. You can also refer your complaint if it has not been resolved within 8 weeks. 

The Financial Ombudsman Service Exchange Tower London E14 9SR 
Tel: 0800 023 4567 
Email: complaint.info@financial-ombudsman.org.uk 
Website:www.financial-ombudsman.org.uk

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0131 225 8282
Old Coates House
32 Manor Place
Edinburgh, EH3 7EB


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